New Appliance and Gas Appliance Installation
Buying new appliances is an exciting upgrade for your home, but the installation process can quickly become complicated and stressful. Whether you’ve purchased a high-end gas range, a new dishwasher, or a washer-dryer set, proper installation is critical for safety and performance. Gas appliances, in particular, require specialized knowledge to prevent dangerous leaks and ensure correct pressure, while electrical units often need specific voltage requirements met. Attempting a DIY installation can void warranties, lead to improper operation, or even cause damage to your home’s plumbing and electrical systems. At Sutton & Son Appliance Service, we take the hassle out of your upgrade. Our certified technicians are experts in installing all major brands and types of appliances, ensuring they are leveled, secured, and connected according to manufacturer specifications and local building codes. We handle everything from disconnecting the old unit to testing the new one, giving you peace of mind that your investment is set up for years of reliable service.
Why Choose Sutton & Son
- Certified Installers: Our team is fully licensed and trained to handle complex gas and electrical connections safely.
- Warranty Protection: Professional installation ensures you maintain your manufacturer’s warranty coverage.
- Seamless Service: We handle the entire process, including safe disconnection of old units and thorough testing of new ones.
- Upfront Pricing: You will receive a clear and honest estimate for your installation project, with no hidden fees.
- Customer Satisfaction Guaranteed: We treat your home with respect and ensure you are completely satisfied with the setup before we leave.
Nearly 100 Years of Experience
Our long-standing history means we know appliances, inside and out, and stay up to date on the latest models and technologies.
Factory-Trained, Certified Technicians
We ensure your warranty stays intact and the work meets manufacturer standards.
Wide Service Area
We service Hamilton and surrounding communities, including Burlington, Dundas, Grimsby, Stoney Creek, Ancaster, Brantford, Niagara Region and more.
Free Phone Diagnosis
Not sure what’s wrong? Call us for a free analysis. Often, we can troubleshoot over the phone and avoid an unnecessary trip.
Genuine Parts & Broad Brand Coverage
From Whirlpool to Samsung, Bosch to LG, and many others, we repair nearly all major appliance brands (full list below).
Transparent, Fair Pricing
We discuss needed repairs and costs before booking service so you know what to expect.
Our Services
We provide full-service repairs for all major household appliances, offering reliable diagnostics, genuine parts, and manufacturer-approved repair methods. Our technicians are equipped to handle everything from common issues to complex, specialty repairs. Services include:
Refrigerator & Freezer Repair
Cooling issues, temperature inconsistencies, leaks, door seal failures, compressor problems, ice maker malfunctions, and unusual noises.
Oven, Stove & Range Repair (Electric & Gas)
Heating problems, faulty thermostats, burner or element failures, ignition issues, control panel errors, and cooktop repairs.
Dishwasher Repair
Drainage problems, water leaks, spray arm failures, pump or motor issues, door latch problems, poor cleaning performance, and error codes.
Washer & Dryer Repair
Drum or bearing issues, spin cycle problems, heating failures, electrical faults, excessive noise, water filling/draining issues, and sensor errors.
Our Repair Process
01
Call Us or Request Service Online
Start by reaching out with a brief description of your appliance issue. Our team collects the essential details needed to understand the problem and prepare for next steps.
02
Free Phone Analysis
Before booking a visit, we'd like to walk you through basic troubleshooting steps to determine whether an in-home service call is required. In many cases, we can identify the issue over the phone and help you avoid unnecessary costs.
03
Schedule a Convenient Service Appointment
If a technician is needed, we arrange an appointment that fits your schedule. We provide clear expectations about arrival times and what to expect during the visit.
04
Professional Diagnosis & Repair
Our technician arrives equipped with the tools and common replacement parts needed for most repairs. After a full assessment, we explain the issue, outline the recommended repair, and provide transparent pricing before proceeding. If a part needs to be ordered, we handle it promptly and return as soon as it arrives.
05
Post-Repair Testing, Support & Maintenance Advice
Once the repair is complete, we test the appliance thoroughly to ensure everything is operating correctly. Our technician reviews what was done, offers maintenance tips to help extend the life of your appliance, and answers any remaining questions before completing the service.
Service Area We Cover
Sutton & Son Appliance Service proudly supports homeowners across a wide region of Southern Ontario. Our technicians provide prompt, reliable in-home appliance repair throughout:
- Hamilton (all neighbourhoods, including Mountain, East Hamilton, Westdale, and downtown)
- Burlington
- Oakville
- Waterdown
- Aldershot
- Flamborough
- Dundas
- Grimsby
- Stoney Creek
- Ancaster
- Brantford
- Niagara Region, including St. Catharines, Niagara Falls, Welland, Thorold, and surrounding communities
If you live just outside these areas, feel free to contact us; in many cases, we can still arrange service or recommend the best next steps. Our goal is to provide dependable appliance repair wherever it’s needed across the Hamilton–Niagara corridor.
Brands We Service
Our technicians are factory-trained to repair a wide range of major appliance brands — from standard household names to high-end and specialty manufacturers. We work with both newer models and older units, ensuring each repair meets manufacturer standards and uses genuine or approved replacement parts.
Brands we service include, but are not limited to:
- AGA
- Bosch
- Thermador
- Gaggenau
- GE / General Electric
- Whirlpool
- Samsung
- LG
- KitchenAid
- Fisher & Paykel
- JennAir
- Viking
- Dacor
- Blomberg
- Maytag
- Hotpoint
- Inglis
- Electrolux
- Frigidaire
- Miele (where repair support is permitted)
- Amana
- Kenmore (various model types)
With nearly a century of experience, our team has encountered just about every appliance brand and model on the market. If your brand is not listed here, please contact us; in most cases, we can still diagnose and repair your appliance or advise you on the best service option.
Request a Repair
Ready to book a service or need a free diagnosis?
Call us at
905-544-1916 (Hamilton & surrounding areas) or
905-682-2263
(Niagara Region), or click Request Service to schedule online.
We aim to respond quickly ,especially for urgent issues.
