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Manufacturer Authorized For Almost All Brands!


Honest, Professional Appliance Repairs in Hamilton Since 1928

Sutton & Son Appliance Service has been proudly serving the Hamilton areas since 1928, and we have grown into one of the largest appliance repair and parts businesses in Southwest Ontario. We have built a reputation in our community for offering honest and excellent service. This community trust has enabled us to form lasting relationships based on the fact that we can get the job done right! Our " free initial analysis by phone" service, combined with our vast knowledge and incredible customer focus, has allowed us to become an industry leader. We pride ourselves on Consumer Protected Pricing by spending time with you on the telephone to diagnose your issue before we visit.

Appliance repair & parts – it’s all we do! It’s what we do best! – Steve Henderson, Owner

Washing machine

Service, Installation and Parts: A Vital Link in Appliances

A direct link to the manufacturer is vital in maintaining consumer confidence in both the dealer and the product, and we at Sutton & Son Appliance Service in Hamilton pride ourselves on being that link between the modern consumer and the manufacturer.


Be it service, parts, installation, or just a question that needs to be answered, our staff and team of field technicians are fully trained and capable of handling all the appliance questions that Hamilton and surrounding area residents need answered. We offer discounts for seniors, corporate accounts, insurance companies and property managers.

We invite you to call on us for any or all of your installation requirements and as always, we appreciate your continued support!

Free Consultation and Initial Analysis by Phone

When you call Sutton & Son Appliance Service, we’ll analyze your issue quickly over the phone, free of charge. Based on that conversation, we will help you decide whether you need a service call or just a part. We are here to help; with non-commission technicians, you only get the parts you need! Call us in Hamilton at 905-544-1916 or the Niagara Region at 905-682-2263!

If all you need is a part, we’ll provide free instructions on how to install it, if that’s what you prefer. Of course, if you’d rather Sutton & Son Appliance Service did the work for you, we’re always happy to oblige!

kitchan applince Ovens

Why Sutton & Son Appliance Parts & Service?

Since 1928 - a history of doing the right thing!

We answer the phone!

Access to a huge appliance parts inventory

Trusted local supplier of appliance repair & parts

Knowledgeable, skilled and respectful technicians

Manufacturer authorized for almost all brands

Appliance Repairs

Professionally trained technicians

Appliance Installation

Complete gas or electric appliance installation

Replacement Parts

Huge parts inventory for most brands

Service Specialists For:

  • AGA

  • Avantgarde

  • Amana

  • Bertazzoni

  • Blomberg

  • Bosch - Thermador and Gaggenau

  • Beaumark

  • Caloric

  • Dacor

  • DCS

  • Electrolux

  • Fisher & Paykel

  • Frigidaire

  • GE

  • Hotpoint

  • Inglis

  • Jenn-Air

  • Kenmore

  • KitchenAid

  • LG

  • Lynx

  • Magic Chef

  • Marvel

  • Maytag

  • Moffat

  • Samsung

  • Viking

  • Westinghouse

  • Whirlpool

  • Zephr

  • And many more...


Great Customer Service

The control panel/clock on our stove was breaking lose and falling into the appliance. We called the manufacturer, who referred us to Sutton and Son. I had great customer service from the time I called them. They knew what the problem was without coming, ordered the part and scheduled an appointment to come later the same week. On the appointed day, I got a call in the morning to provide a time frame. They arrived on time, completed the repair and all the paperwork quickly, professionally and without making any mess! A very pleasant experience! Thank you!”

- Lisa

Expert Knowledge and Workmanship


“Over many years I had the opportunity to work with Sutton & Son Appliance Service from the manufacturing end of the industry. I found this business to be honest with the customer's best interest being paramount in all that they do. They offer expert knowledge and workmanship to their customers. They provide up-to-date training to their skilled technicians and counter staff. The consumer can be assured of quality service when selecting this company for their repairs.”

- Susan

Excellent Professional Service


After 2 horrible experiences dealing with the manufacturer and repair service of my GE washer (20 days past warranty) [bad review for them], I went to my old yellow pages and landed on Sutton & Son.  Excellent service and reasonable pricing.  I would highly recommend and refer this local company!  Steve was wonderful on the phone, trouble shooting, ordering a part and setting up service date.  Lee arrived 2 days later on time, was professional, courteous and efficient.  He diagnosed something else entirely, handled it and my bill was less than expected.  I would absolutely call for any questions or repairs in the future.

- Tamara B.

Outside of office

A Trusted Local Supplier Of Appliance Repair & Parts

Visit Our Head Office:

154 Gage Ave N, Hamilton, ON L8L 7A4

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